Complete one of our National Accredited Retail Courses.
Certificate II and III in Retail Operations
Our retail studies are external based and you can start at anytime. Listed below are the units of competency for both the certificate II and III in retail. To enrol in any of these courses please contact us to receive your complete information guide.
Competencies of the SIR20207 Certificate II in Retail:
Core Units – Complete all 9 Units of Competency
- Operate retail technology
- Communicate in the workplace
- Apply point of sale handling procedures
- Interact with customers
- Work effectively in a retail environment
- Perform stock control procedures
- Apply safe working practices
- Minimise theft
- Organise and maintain work areas
Elective Units - Complete all 5 Units of Competency
- Sell products and services
- Balance point of sale terminal
- Merchandise products
- Advise on products and services
- Create a display
Competencies of the SIR30207 Certificate III in Retail:
Core Units – Complete all 3 Units of Competency
- Build relationships with customers
- Maintain store safety
- Maintain store security
Elective Units - Complete all 7 Units of Competency
- Coordinate merchandise presentation
- Develop innovative ideas at work
- Coordinate a retail office
- Coordinate interaction with customers
- Coordinate work teams
- Profile a retail market
- Coordinate sales performance
